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Cancellation And Refund Policy

  1. Cancellation Policy:

    • Customers are entitled to cancel their booking or order subject to the following conditions:

      • Cancellation must be requested within [X] days/hours prior to the scheduled appointment, event, or delivery date.

      • Cancellation requests should be made via [method of cancellation, e.g., phone, email, online portal].

      • Late cancellations may incur a cancellation fee, which will be deducted from the refund amount (if applicable).

    • We reserve the right to cancel any booking or order due to unforeseen circumstances such as inclement weather, natural disasters, or other unavoidable events. In such cases, customers will be notified as soon as possible, and a full refund will be issued.

  2. Refund Policy:

    • Refunds will be issued according to the following conditions:

      • Refunds will only be provided if a cancellation request is made within the specified timeframe and meets the cancellation policy criteria.

      • Refunds will be processed using the same method of payment used for the original transaction.

      • Any applicable cancellation fees or deductions will be clearly communicated to the customer before processing the refund.

    • Refunds may take [X] business days to reflect in the customer's account, depending on the payment method and financial institution.

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